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ETHER LLC / STILL

Still Support

A private, local-first space for short pauses and on-device guidance.

Support information reviewed: August 10, 2026

Get help

For a reproducible technical issue, use the public Still issue tracker.

Include the app version, iOS or iPadOS version, device model, steps to reproduce, expected result, and actual result. Screenshots are useful only after private content has been removed.

Protect your privacy

The issue tracker is public. Never post private reflections, payment information, or other sensitive data, Apple Account details, transaction identifiers, or contact information.

Purchases and subscriptions

First try Restore Purchases in Still. Auto-renewable plans can be managed in Apple Account subscription settings. Billing, refunds, and Apple Account purchase history are handled by Apple through Report a Problem.

On-device assistant

Assistant availability depends on a supported Apple device, OS version, language, and downloaded system model. The core app remains available when the assistant is unavailable.